30 days trialBook demo (fallback-länk)
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Numtera • The Support OS •

The Support Operating System. Built to Be Autonomous.Unify. Learn. Resolve.

Stop stitching together Zendesk, Twilio, and spreadsheets. Numtera is the unified AI layer that handles calls, emails, and chat—turning every solved ticket into permanent, self-improving knowledge. Gain control, cut cost, and eliminate chaos.

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Digital Fragmentation
→
Numtera (One Single Platform)
Enterprise-grade security & infrastructure
GDPR Compliant
AES-256 Encryption
99.99% Uptime
SOC2 Compliant
ENGINEERING HERITAGE

Born from Critical Infrastructure

Numtera is engineered by the architect behind ScandiPortal the mission-critical platform powering operations for the world's most advanced research facilities.

Hitachi
Industrial Machinery
Siemens
Industrial/MedTech
Stanford University
Deep Research
MIT
Technical Innovation
Saab AB
Defense/Mission-Critical
MAX IV
Advanced Science LAB
Hitachi
Industrial Machinery
Siemens
Industrial/MedTech
Stanford University
Deep Research
MIT
Technical Innovation
Saab AB
Defense/Mission-Critical
MAX IV
Advanced Science LAB
Hitachi
Industrial Machinery
Siemens
Industrial/MedTech
Stanford University
Deep Research
MIT
Technical Innovation
Saab AB
Defense/Mission-Critical
MAX IV
Advanced Science LAB
Hitachi
Industrial Machinery
Siemens
Industrial/MedTech
Stanford University
Deep Research
MIT
Technical Innovation
Saab AB
Defense/Mission-Critical
MAX IV
Advanced Science LAB

The 3-Layer Defense System

Stop drowning in noise. Numtera filters the chaos so your team only handles what truly matters.

Layer 1: The Shield

Automated Workflows

60% Deflection

Stops 60% of tickets before they start. Instant resolution for refunds, status checks, and common tasks.

Layer 2: The Brain

AI & Voice Intelligence

24/7 Active

RAG-powered answers 24/7. Handles voice calls while you sleep and learns from every interaction.

Layer 3: The Expert

Human with Superpowers

Whisper Context

For the complex 10%. Agents get "Whisper" context—knowing the problem before picking up the phone.

Process

How Numtera works, from question to answer

Minimal chain. Clear hand-off. Full traceability.

Widget

Visitor opens the widget and asks a question. A conversation and thread are created automatically.

  • • Conversation and thread created per session.
N
Knowledge Base
PDFWebbadressSharePointGoogle DriveConfluenceCSV
Drag & drop documents here
PDF, DOCX, CSV, MD – or connect sources like SharePoint/Drive
Name
Type
Size
Status

  • IT Policy.pdf

    PDF
    1.2 MB
    Indexing

  • HR-handbok.docx

    DOCX
    890 kB
    Queued

  • VPN-guide.md

    MD
    32 kB
    Indexed
PII protection • Source citations • Role-based access
Knowledge Base

Train AI on your data.

Upload documents or connect your sources. Numtera indexes, chunks and keeps them synced. AI responds with exact quotes and citations – making support fast and verifiable.

  • Easy import
    Drag & drop, or connect SharePoint, Drive, Confluence etc.
  • Auto-sync
    Keep knowledge current without manual intervention.
  • Source citations
    Every answer links back to the source document.
  • Data
    DPA when needed, role-based read protection and traceability.
Book demoStarta trialGet started in under 5 minutes

* Demo shows simulated indexing. Performance depends on volume & sources.

Autonomous Resolution • Human Precision

The Autonomous Support OS.
100% Traceability.

Stop managing tickets. Start automating resolutions. Numtera handles the noise so your team can focus on the signal.

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